Returns & Exchanges
At Suzanne Somers, we want you to be completely satisfied with your beauty and wellness journey. If you are not happy with your purchase, we offer a 30-day return window for most products to ensure your peace of mind.
Initiate Your Request
Contact our dedicated customer support team via email or our online portal within 30 days of your delivery date to obtain a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that all safety seals are intact and including a copy of your original packing slip or order confirmation.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse receives and inspects your returned items, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing